Terms of service

Nēalaa Terms of Service

Welcome to Nēalaa. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms govern your use of the Nēalaa website and services. By using our site, you confirm that you are at least 18 years old or accessing the site under parental guidance.

2. Products & Services

Nēalaa offers handcrafted handbags and accessories. We strive to display product colors, sizes, and details as accurately as possible. However, slight variations may occur due to photography or screen settings.

3. Pricing & Payments

All prices are listed in INR unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payments are processed securely via trusted third-party payment gateways.

4. Order Acceptance

We reserve the right to cancel or refuse any order at our discretion, including cases of incorrect pricing, stock unavailability, or suspected fraudulent activity.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery timelines may vary based on location and courier services. Nēalaa is not responsible for delays caused by third-party logistics providers.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for details on exchanges. Currently, we do not offer refunds.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, are the property of Nēalaa and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to misuse the website, upload harmful content, attempt unauthorized access, or violate any applicable laws.

9. Limitation of Liability

Nēalaa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes means you accept the revised Terms.

13. Contact Information

For any questions regarding these Terms, please contact us at:
📧 kaarablu@gmail.com
📱 8800803036