🔒 Nēalaa Privacy Policy

At Nēalaa, your privacy is our priority. We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website.

📋 1. Information We Collect

We may collect the following information when you interact with our site:

• Personal Information: Name, contact number, email address, billing and shipping addresses.

• Payment Information: UPI details, bank or card information (processed securely through trusted payment gateways — we do not store your payment data).

• Usage Information: IP address, browser type, device information, and browsing activity on our site.

• Communication Data: Messages or inquiries sent via WhatsApp, email, or our contact form.

💡 2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate about your purchase, shipping, and support queries.

• Improve our website experience and product offerings.

• Send promotional offers and updates (only if you’ve opted in).

🔐 3. Data Security

We use secure servers, SSL encryption, and trusted third-party gateways to ensure your personal data is safe.
While we take all precautions to protect your data, no online transmission can be guaranteed 100% secure.

📤 4. Sharing Your Information

We do not sell or rent your personal data.
We may share information only with:

• Trusted partners (payment processors, courier companies) for order fulfillment.

• Legal authorities if required by law or to prevent fraud.

🧾 5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

🧍‍♀️ 6. Your Rights

You can:

• Request access, correction, or deletion of your data.

• Opt out of marketing communications anytime.

To do so, contact us at:
📧 support@nealaa.com
📱 WhatsApp: 8800803036

🌐 7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated "18-10-2025"

🤝 Contact Us

If you have any questions about our privacy practices, please reach out to us at:
📧 support@nealaa.com
🌍 www.nealaa.com